{"id":3097,"date":"2024-10-17T17:21:13","date_gmt":"2024-10-17T10:21:13","guid":{"rendered":"http:\/\/vietnamexplore.vn\/?page_id=3097"},"modified":"2026-01-26T16:05:15","modified_gmt":"2026-01-26T09:05:15","slug":"ticket-return-policy","status":"publish","type":"page","link":"https:\/\/vietnamexplore.vn\/en\/ticket-return-policy\/","title":{"rendered":"Ticket Return Policy"},"content":{"rendered":"

Ch\u00fang t\u00f4i cam k\u1ebft h\u1ed7 tr\u1ee3 kh\u00e1ch h\u00e0ng khi c\u00f3 nhu c\u1ea7u thay \u0111\u1ed5i th\u00f4ng tin v\u00e9 \u0111\u00e3 \u0111\u1eb7t. Vui l\u00f2ng \u0111\u1ecdc k\u1ef9 ch\u00ednh s\u00e1ch d\u01b0\u1edbi \u0111\u00e2y \u0111\u1ec3 \u0111\u1ea3m b\u1ea3o qu\u00e1 tr\u00ecnh \u0111\u1ed5i v\u00e9 di\u1ec5n ra thu\u1eadn l\u1ee3i.<\/p>\n

1. \u0110I\u1ec0U KI\u1ec6N \u00c1P D\u1ee4NG \u0110\u1ed4I V\u00c9<\/h2>\n

Kh\u00e1ch h\u00e0ng c\u00f3 th\u1ec3 y\u00eau c\u1ea7u \u0111\u1ed5i v\u00e9 n\u1ebfu:
\n– V\u00e9 c\u00f2n th\u1eddi h\u1ea1n s\u1eed d\u1ee5ng theo quy \u0111\u1ecbnh c\u1ee7a nh\u00e0 cung c\u1ea5p d\u1ecbch v\u1ee5 (h\u00e3ng h\u00e0ng kh\u00f4ng, t\u00e0u, xe, tour).
\n– \u0110\u00e1p \u1ee9ng c\u00e1c quy \u0111\u1ecbnh v\u00e0 ch\u00ednh s\u00e1ch \u0111\u1ed5i v\u00e9 c\u1ee7a nh\u00e0 cung c\u1ea5p.
\n– \u0110\u01a1n y\u00eau c\u1ea7u \u0111\u1ed5i v\u00e9 \u0111\u01b0\u1ee3c g\u1eedi trong th\u1eddi gian h\u1ed7 tr\u1ee3 quy \u0111\u1ecbnh (\u00edt nh\u1ea5t 24 gi\u1edd tr\u01b0\u1edbc th\u1eddi gian kh\u1edfi h\u00e0nh).
\n– V\u00e9 ch\u1ec9 \u0111\u01b0\u1ee3c \u0111\u1ed5i m\u1ed9t l\u1ea7n v\u00e0 kh\u00f4ng th\u1ec3 \u0111\u1ed5i l\u1ea1i sau khi \u0111\u00e3 \u0111\u1ed5i.
\n– V\u00e9 \u0111\u1ed5i ph\u1ea3i c\u00f3 gi\u00e1 tr\u1ecb t\u01b0\u01a1ng \u0111\u01b0\u01a1ng ho\u1eb7c cao h\u01a1n v\u00e9 ban \u0111\u1ea7u. Kh\u00e1ch h\u00e0ng s\u1ebd ph\u1ea3i thanh to\u00e1n ph\u1ea7n ch\u00eanh l\u1ec7ch n\u1ebfu c\u00f3.<\/p>\n

2. C\u00c1C LO\u1ea0I V\u00c9 \u0110\u01af\u1ee2C H\u1ed6 TR\u1ee2 \u0110\u1ed4I<\/h2>\n

– V\u00e9 m\u00e1y bay: Ph\u1ee5 thu\u1ed9c v\u00e0o lo\u1ea1i v\u00e9 (v\u00e9 khuy\u1ebfn m\u00e3i, v\u00e9 ti\u00eau chu\u1ea9n, v\u00e9 linh ho\u1ea1t) v\u00e0 ch\u00ednh s\u00e1ch c\u1ee7a h\u00e3ng h\u00e0ng kh\u00f4ng.
\n– V\u00e9 t\u00e0u\/xe: \u00c1p d\u1ee5ng theo quy \u0111\u1ecbnh c\u1ee7a nh\u00e0 cung c\u1ea5p v\u1eadn chuy\u1ec3n.
\n– Tour du l\u1ecbch: \u0110\u01b0\u1ee3c \u0111\u1ed5i n\u1ebfu tour ch\u01b0a kh\u1edfi h\u00e0nh v\u00e0 c\u00f2n ch\u1ed7 tr\u1ed1ng.<\/p>\n

3. QUY TR\u00ccNH \u0110\u1ed4I V\u00c9<\/h2>\n

– B\u01b0\u1edbc 1: Li\u00ean h\u1ec7 b\u1ed9 ph\u1eadn h\u1ed7 tr\u1ee3 kh\u00e1ch h\u00e0ng qua Hotline: [S\u1ed1 \u0111i\u1ec7n tho\u1ea1i], Email: [Email li\u00ean h\u1ec7], ho\u1eb7c [H\u1ec7 th\u1ed1ng h\u1ed7 tr\u1ee3 tr\u1ef1c tuy\u1ebfn].
\n– B\u01b0\u1edbc 2: Cung c\u1ea5p th\u00f4ng tin v\u00e9 c\u1ea7n \u0111\u1ed5i (m\u00e3 v\u00e9, h\u1ecd t\u00ean, ng\u00e0y kh\u1edfi h\u00e0nh, d\u1ecbch v\u1ee5 \u0111\u00e3 \u0111\u1eb7t).
\n– B\u01b0\u1edbc 3: Ch\u1edd x\u00e1c nh\u1eadn t\u1eeb h\u1ec7 th\u1ed1ng ho\u1eb7c nh\u00e2n vi\u00ean v\u1ec1 kh\u1ea3 n\u0103ng \u0111\u1ed5i v\u00e9 v\u00e0 ph\u00ed \u0111\u1ed5i (n\u1ebfu c\u00f3).
\n– B\u01b0\u1edbc 4: Thanh to\u00e1n ph\u00ed \u0111\u1ed5i (n\u1ebfu c\u00f3) v\u00e0 nh\u1eadn v\u00e9 m\u1edbi qua email ho\u1eb7c \u1ee9ng d\u1ee5ng.<\/p>\n

4. PH\u00cd \u0110\u1ed4I V\u00c9<\/h2>\n

– Ph\u00ed \u0111\u1ed5i v\u00e9 c\u1ee7a nh\u00e0 cung c\u1ea5p: Ph\u1ee5 thu\u1ed9c v\u00e0o quy \u0111\u1ecbnh c\u1ee7a h\u00e3ng h\u00e0ng kh\u00f4ng, nh\u00e0 xe, t\u00e0u, ho\u1eb7c c\u00f4ng ty tour.
\n– Ch\u00fang t\u00f4i s\u1ebd th\u00f4ng b\u00e1o t\u1ed5ng chi ph\u00ed \u0111\u1ed5i v\u00e9 tr\u01b0\u1edbc khi th\u1ef1c hi\u1ec7n giao d\u1ecbch.<\/p>\n

5. TR\u01af\u1edcNG H\u1ee2P KH\u00d4NG H\u1ed6 TR\u1ee2 \u0110\u1ed4I V\u00c9<\/h2>\n

Y\u00eau c\u1ea7u \u0111\u1ed5i v\u00e9 s\u1ebd kh\u00f4ng \u0111\u01b0\u1ee3c h\u1ed7 tr\u1ee3 trong c\u00e1c tr\u01b0\u1eddng h\u1ee3p sau:
\n– V\u00e9 thu\u1ed9c lo\u1ea1i kh\u00f4ng \u00e1p d\u1ee5ng ch\u00ednh s\u00e1ch \u0111\u1ed5i (v\u00ed d\u1ee5: v\u00e9 khuy\u1ebfn m\u00e3i \u0111\u1eb7c bi\u1ec7t, v\u00e9 si\u00eau ti\u1ebft ki\u1ec7m).
\n– V\u00e9 \u0111\u00e3 h\u1ebft h\u1ea1n s\u1eed d\u1ee5ng ho\u1eb7c qu\u00e1 th\u1eddi gian quy \u0111\u1ecbnh \u0111\u1ed5i v\u00e9.
\n– Kh\u00e1ch h\u00e0ng kh\u00f4ng cung c\u1ea5p \u0111\u1ea7y \u0111\u1ee7 th\u00f4ng tin c\u1ea7n thi\u1ebft.<\/p>\n

6. L\u01afU \u00dd KHI \u0110\u1ed4I V\u00c9<\/h2>\n

– Th\u00f4ng tin v\u00e9 m\u1edbi (ng\u00e0y kh\u1edfi h\u00e0nh, ch\u1ed7 ng\u1ed3i) ph\u1ee5 thu\u1ed9c v\u00e0o t\u00ecnh tr\u1ea1ng c\u00f2n tr\u1ed1ng t\u1ea1i th\u1eddi \u0111i\u1ec3m \u0111\u1ed5i.
\n– C\u00e1c thay \u0111\u1ed5i v\u1ec1 gi\u00e1 v\u00e9 (n\u1ebfu c\u00f3) s\u1ebd \u0111\u01b0\u1ee3c \u00e1p d\u1ee5ng theo gi\u00e1 hi\u1ec7n h\u00e0nh.<\/p>\n

7. LI\u00caN H\u1ec6 H\u1ed6 TR\u1ee2<\/h2>\n

N\u1ebfu Qu\u00fd kh\u00e1ch c\u00f3 b\u1ea5t k\u1ef3 th\u1eafc m\u1eafc n\u00e0o li\u00ean quan \u0111\u1ebfn \u0111\u1ed5i v\u00e9, vui l\u00f2ng li\u00ean h\u1ec7:
\n– Hotline: Ti\u1ebfng Vi\u1ec7t +84 941533737 | Ti\u1ebfng Anh +84 889233737.
\n– Email: support@vietnamexplore.vn
\n– \u0110\u1ecba ch\u1ec9: 09 B\u00ecnh Th\u00e1i 2, ph\u01b0\u1eddng C\u1ea9m L\u1ec7, th\u00e0nh ph\u1ed1 \u0110\u00e0 N\u1eb5ng<\/p>\n

Ch\u00fang t\u00f4i tr\u00e2n tr\u1ecdng s\u1ef1 tin t\u01b0\u1edfng c\u1ee7a Qu\u00fd kh\u00e1ch v\u00e0 cam k\u1ebft h\u1ed7 tr\u1ee3 t\u1ed1t nh\u1ea5t cho h\u00e0nh tr\u00ecnh c\u1ee7a b\u1ea1n.<\/p>\n","protected":false},"excerpt":{"rendered":"

Ch\u00fang t\u00f4i cam k\u1ebft h\u1ed7 tr\u1ee3 kh\u00e1ch h\u00e0ng khi c\u00f3 nhu c\u1ea7u thay \u0111\u1ed5i th\u00f4ng tin v\u00e9 \u0111\u00e3 \u0111\u1eb7t. Vui l\u00f2ng \u0111\u1ecdc k\u1ef9 ch\u00ednh s\u00e1ch d\u01b0\u1edbi \u0111\u00e2y \u0111\u1ec3 \u0111\u1ea3m b\u1ea3o qu\u00e1 tr\u00ecnh \u0111\u1ed5i v\u00e9 di\u1ec5n ra thu\u1eadn l\u1ee3i. 1. \u0110I\u1ec0U KI\u1ec6N \u00c1P D\u1ee4NG \u0110\u1ed4I V\u00c9 Kh\u00e1ch h\u00e0ng c\u00f3 th\u1ec3 y\u00eau c\u1ea7u \u0111\u1ed5i v\u00e9 n\u1ebfu: –…<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-3097","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/vietnamexplore.vn\/en\/api\/wp\/v2\/pages\/3097","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/vietnamexplore.vn\/en\/api\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/vietnamexplore.vn\/en\/api\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/vietnamexplore.vn\/en\/api\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/vietnamexplore.vn\/en\/api\/wp\/v2\/comments?post=3097"}],"version-history":[{"count":4,"href":"https:\/\/vietnamexplore.vn\/en\/api\/wp\/v2\/pages\/3097\/revisions"}],"predecessor-version":[{"id":7421,"href":"https:\/\/vietnamexplore.vn\/en\/api\/wp\/v2\/pages\/3097\/revisions\/7421"}],"wp:attachment":[{"href":"https:\/\/vietnamexplore.vn\/en\/api\/wp\/v2\/media?parent=3097"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}